FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Warranty period?

1 year or 1000 operation hours whichever come first.

What are the products you operate?

Fuzhou Brighter Electromechanical Co.,Ltd. Is one of the largest Manufacturer of Light Tower,with it’s Headquarters locates in ShenZhen China.

What is your terms of payment?

T/T 30% in advance and T/T 70% balance paid before shipment /100%LC.

Do you provide customized services for the lighting tower?

Yes.We offer a variety of customized products and services

Are you a factory or trading company?

We are a professional manufacturer of mobile light towers.

Do you provide customised services for the diesel generator?

Please list power,frequency,voltage details to us that we can recommend best generator to you.

Do you have your own factory?

We have more than 10 years experience in this field and welcome to our factory for field trips.

Do you have enough experience in exporting business while you are just a factory?

We have professional foreign trading experience and technical support,so we can deal exporting stuff fluently.

Could I get the lowest price as wholesaler?

Sure,Wholesaler will lessen our stock pressure and deserve to get the bottom price for getting considerable profits.

Can we have our Logo or company name to be printed on your products or package?

Sure.your Logo could be printed on your products by Hot stamping,printing,Embossing.

Where is your factory located?

Our factory is in Fuzhou City.,Fujian province , China

How to become our agent?

As long as you have the market resources and the capacity to do after-sale service,contact us for further details by sending us an inquiry.

Can I have a sample order for light tower products?

Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

How to proceed an order for light tower?

Firstly, please let us know your detail requirement and application environment. Second, we will recommend some suitable products and solutions to you according to your request. Third, after confirm all the details, customers will issue the purchase order and make the payment to confirm, then we start for the production and arrange the shipment.

What can you do if there is problem of products we receive?

If you find any problem when you receive our products, please kindly contact our sales and email us feedback and photos.

What is our package?

Standard polywood package.

Where is your loading sea port?

Fuzhou, China.

Is it all right to make customer's own brand name?

We can be your OEM manufacture with your authorization of brand.

What is the delivery time?

25-30 days after receiving your advanced deposit.

How about the warranty?

We supply 12 months warranty.

How should we do if the machine broken?

You can take a video to us and our technicians will analyze the cause of the problem based on the video.

How should we do if parts are broken?

We advise customers to purchase some conventional accessories based on their country and environment.
If other parts broke, we will send to you by sea or by air.

How do you pack the machines?

Generally, we pack them in export wooden cases , we make sure it is safe for transportation.

How about the price?

We can give you best price than other trading companies. If the product is really suitable and can benefit you, the price is negotiable.

International Warranty Service?

Most of products enjoy the International Warranty Service, eg: Cummins, Perkins, Kubota, Stamford, and other world-famous brand, most of Chinese brand without International Warranty Service, but Brighter Power will offer after sales service, please do not worried about it.

Where is your factory located?

Our factory is in Fuzhou City, Fujian Province, China.It's near Mawei port. It's about 5hour by express train .

WANT TO WORK WITH US?